Engineer Technical Support III

Open Positions

Department

Network Operations Center

Location

Houston/ Dallas, TX

Job Information

Essential Responsibilities:

  • Deep understanding and experience on Linux such as Redhat or Ubuntu
  • Knowledge of virtualization, cloud computing and technologies such as VMware, Hyper-v/Azure and OpenStack
  • Knowledge of public cloud providers such Amazon EC2, Google Cloud, Azure
  • Technical support level2 resource for an enterprise in a similar or related field (cloud management, systems management, IaaS, PaaS).
  • Should be experienced in one or more scripting technologies (Bash, Perl, Shell, Power Shell, Python, etc.)
  • Knowledge in cloud infrastructure concepts.
  • Excellent writing and interpersonal communication/relationship skills.
  • Ability to work effectively and manage multiple customer support issues simultaneously.
  • Self-motivated with strong self-development ability.
  • Ability to thrive under pressure, self-manage and prioritize activities.
  • Previous experience working with cloud providers and/or private clouds
  • Experience in databases such as SQL(MySQL/Postgres) and NoSQL (mongodb, Couchbase etc).

Basic Qualifications:

  • Experience in using or integrating with Systems Management Technology.
  • Experience with configuration management tools is a big plus (Puppet, Ansible, Chef).
  • Knowledge of container technology i.e Docker.
  • Hands-on experience with PaaS tools or other cloud management software.
  • Knowledge on L4L7 services such as load-balancers and firewalls interactions, informing clients as changes occur. 3 years of experience are required.
  • Ability to acquire and maintain trusted employee status and has the ability to move up to CONFIDENTIAL security clearance.

Life at Xtreme

  • We work hard, have fun, and we believe that we can make a worldwide difference.
  • Xtreme is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

Additional Information

All your information will be kept confidential according to EEO guidelines.